We’re normally very busy working for customers providing them with solutions to their IT issues and problems, but we occasionally find the time to share some good news. Here’s a selection:

Press Release - UKITA Quality Mark


MARK OF QUALITY FOR LOCAL IT SUPPLIER

A West Midlands IT company has secured a quality award for the fifth year running. The Approved ICT Supplier status and use of the Quality Mark logo is awarded by the UK IT Association (UKITA) – the trade association that represents IT, digital media and internet-related businesses in the UK.

Read the full press release on our Approved ICT Supplier status...

Press Release - Carbon Neutral IT Infrastructure


IT COMPANY SETS ITS SIGHTS ON CARBON REDUCTION

A West Midlands IT company is helping their customers with carbon reduction by transferring all their hosting to a carbon neutral data centre. This will help customers meet their carbon reduction targets.

Read the full press release on our carbon neutral hosting facility...

Nigel's 30 Years in IT


WOMBOURNE BUSINESSMAN CELEBRATES 30 YEARS IN IT

Nigel Mills, managing director of Wombourne IT company, Micro-Business Maintenance Ltd, celebrates working in the IT industry for 30 years.

“Times are changing”, Nigel says “and databases have become valued in ways I never thought they would. I’m celebrating my 30 years in IT by offering free data security advice to local firms. There’s no fee – all they need to do is ring us and we’ll talk them through the security options available.”

Over the years Nigel has experienced first-hand the changes in the IT sector. He believes the biggest issue facing businesses at present is security and encryption of company data. The mobility of staff means data is leaving company premises on laptops and data sticks and it’s important to ensure the data is secure. Recent incidents of stolen laptops containing highly confidential personal information show just how vulnerable organisations of any size are. However, solutions are available for those companies who want to protect their data.

Nigel Mills is one of the original members of the UK IT Association (UKITA) which was set up in 1998, and his company is a Microsoft Partner and a Sage dealer. They provide a range of services including virtual servers, online back up services, database design and management and computer maintenance.

Nigel started his IT career as a computer operator on an ICL 2903 computer. He worked as a programmer for engineering and manufacturing companies before setting up his own company in 1989. He moved to his current offices in Wombourne in 1991 and provides IT support to businesses of all sizes.

Multi-site Replication for FTSE 100


One of our largest customer faced the challenge of providing high-speed access to their files and SQL databases no-matter which site the users were working at. We built a VPN using our InterLinx gateway server technology to link the five sites. Each branch office site was given a small Windows server. Windows file replication was used to hold a live version of the organisation's file set on each branch server. Users at the branches were able to have instanteneous access to their files from the local server whilst new files and changes were replicated seamlessly across the entire organisation.

Having a small local server also meant that the branch office sites could continue to work no-matter what happened to the rest of the organisation. Finally, data backup was managed centrally at the head office.

The new infrastructure produced a marked increase in staff performance in the remote offices and branch managers were delighted with the solution.

10Gbit/s SAN-based Virtualisation


We needed to upgrade our own virtualisation infrastructure in our Internet data centre in-order to cope with demand and to facilitate new services. The solution needed to have ultra-high speed shared storage to enable live migration of running virtual machines between cluster nodes.

Citrix XenServer offered everything that we needed so we built our infrastructure around that. Performance is critical when it comes to storage area networking so we opted for 10Gbit/s (10,000Mbit/s) networking using Hewlett Packard switches and 10Gbit/s network cards from Chelsio. Our primary storage is implemented on standard HP ProLiant server hardware running Linux and Chelsio's own iSCSI software. We were the first company to deploy the latest version of XenServer using Chelsio equipment.

Performance and reliability of the platform is excellent and it was risen to every challenging requirement we have thrown at it.

We continue to add storage and virtualisation nodes as demand increases. This virtualisation environment has become the cornerstone of our on-line services offerings.

BS8463 Utility Billing System


A long standing customer of ours is a small electricity supplier. Their old bill production system, written by us in the late 90's, was beginning to show its age. The company wanted a new bill production system capable of producing eletricity bills that conformed to the BS8463 utility billing standard. They had also grown to be the fifth largest electricity company in the UK and needed a solution that could produce bills more quickly and make them available not only on paper but also online and as Email attachments. We worked with their billing team and mailing company to implement a system that did just that.

The system uses XML stylesheets to build bills on-demand or in batches from data stored in SQL tables. Monthly bill runs are time-critical so it was important to build these complex documents quickly enough to drive the mailing company's high volume printers. The project delivered on that goal and now is responsible for billing hundreds of thousands of customers each month.

The system runs as a hosted service from our Internet data centre.

Small Business Server for a Charity


Microsoft Small Business Server is a great product on which to run your business. A local charity asked us for a cost-effective solution to unify their files, centralise their Email and control their Internet access.

We built a solution based around Microsoft Small Business Server running on a Hewlett Packard ProLiant server with one of our InterLinx gateway servers monitoring user activity and protecting the network. The solution was extremely cost-effective and has delivered excellent reliability and functionality. This particular organisation especially enjoys access to their mailboxes on their smartphones.

This kind of solution is typical of what we provide day-in and day-out.

Office SharePoint Server Evaluation


A multi-site consultancy company was interested in exploring the potential for Microsoft Office Sharepoint Services (MOSS) in their business to help them improve their document management and improve their online colaboration with their customers.

As a Microsoft Service Provider, we were able to build a virtual Sharepoint server in our data centre and rent the software to them for the period of their evaluation. The server was connected with a VPN tunnel to their head office to enable integration into their on-site resources. Customers were able to login to colaboration sites related to their own projects so that they could watch and interact with the work being done by the consultancy. The consultants themselves were able to upload documents and formally manage their changes over time.

The evaluation gave the customer a valuable insight into Sharepoint and online colaboration systems in general. It was also very cost effective as the software was rented to them just for the time they needed it and the hardware was virtual.