Friendly and Experienced Business IT Support
MBM specialises in network and business IT support in Wolverhampton, the Black Country and around the West Midlands. We offer professional services that are flexible and affordable where our team of experienced certified engineers act as your company’s IT department… only outsourced.
Today’s businesses rely on computer and Internet technology in order to communicate and provide up to date and accurate business information. We know how important your computer infrastructure is to your business so we make sure it runs as efficiently as possible when you need it. To do that you need a reliable team of professionals working for you. MBM has the proven track record for all your requirements so give us a call.
If you would like to find out more about what we do, then please pick up the telephone and call us to arrange a meeting with a network engineer, not a salesman!! Call 01902 324494 or Email firstname.lastname@example.org.
Overview and Support Provision
Your computer network system is normally at the heart of your company and for your business to succeed you need to keep this network running smoothly so any problems must be dealt with quickly and with minimum disruption to staff and business. This is why Micro-Business Maintenance offer the following support services for growing businesses.
Our IT department methodology and infrastructure is proven to cut response times and allows us to support you to a high standard.
Our support package is an all-in-one total management solution. Many clients however require us to tailor this package to suit their individual needs – which we see as an important facet to the services we offer and our commitment to the critical importance of virus and firewall concerns equates to a policy of fast solutions, security, total management and prevention.
Our Computer Network Support Package covers the following areas:
- Server Support
- Telephone Technical support
- Remote Administrator
- On-site Support
- Hardware Support
- Peripherals Support
- Pro-active Remote Monitoring
Support is provided between 09.00hrs to 17.30hrs, Monday to Friday.
Micro-Business Maintenance offers support on the following:
- Microsoft Windows XP Professional
- Microsoft Windows Vista
- Microsoft Windows 7/8/10
- Microsoft Windows 2003/2008/2012/2016 Server
- Microsoft Office 2000/3/7/10/13/2016 and Office 365
- Microsoft Exchange
- Microsoft IIS
- Microsoft SQL Server
Whether it’s via the telephone or by a secure VPN tunnel between our offices, MBM can manage our customer’s IT networks and workstations remotely to provide a quick and efficient response.
Pro-active Remote Monitoring
This involves running some general diagnostic monitoring utility software to make sure everything is as it should be. If things change then our IT staff can be on the case immediately.