IT Support

Why is IT Support important to your business?

Fast Fix. Problems resolved quickly, so you can continue with running your business
Cost Effective. No staff training or In-House IT specialists backed by a fixed monthly fee
Single Point of contact. Speak with one support team for all IT related problems
Pro Active. Problems can be flagged and addressed before they interrupt your business
Time Saving. Trained engineers resolve your problems without trying to fix them yourself
Consultancy. Impartial advice for key technology decisions

MBM’s Managed IT Support solution…

At MBM we understand that appointing a Managed IT Support provider to take care of your IT systems and data can be a delicate task, but our team are here to make this process smooth and easy. MBM will become your outsourced IT team and take full control of your IT systems, allowing you to focus on running your business and making money.

Our onboarding process is very simple. Firstly, you will speak with a technical consultant with engineer experience, not a salesman, we will recommend solutions for your business that will work correctly for you, instead of selling products to meet sales targets. We spend time getting to know your business, carry out a full health check and implement our remote tools and security software. Once onboard with us you can then access our support services on the phone, email, remotely and via engineer site visits. We don’t operate a queuing ticketing system, and responses to your support query are answered by a trained engineer.

Here are some of the benefits of IT support with MBM…