Why do IT systems need to be monitored?
Reacting to IT errors when they occur can carry a lot of risk, especially in the form of data loss. IT systems, particularly servers and cloud solutions need to be monitored constantly, so our engineers can react proactively to any faults or errors before they become a problem which affects the daily running of a client’s business.
Here are some of the tools we use to monitor our clients’ systems…
24 x 7 Monitoring
Pro-active monitoring alerts engineers any potential faults before they cause problems
Preventative Maintenance
We perform regular maintenance on all managed devices
Antivirus and AntiMalware
Endpoint Security reports back to a central portal with alerting to engineers
Email Alerts
Alerts from software and management tools via Email
Outages
Alerting from vendors and cloud platforms to respond quickly to outages
Performance
Engineers can react to system performance problems and tackle the underlying cause
