What are Managed IT Services?
Managed IT Support is a baseline service for our clients. It allows us to understand your business, devices, and user requirements. We monitor and update your network, protect you from threats and perform optimizations without the need to disturb your business or your staff. We integrate our support desk into your network to provide instant remote help and support where and when it is required.
Our Managed IT Services offering covers all the essentials…
24 x 7 Monitoring
Pro-active monitoring alerts engineers any potential faults before they cause problems
Preventative Maintenance
We perform regular maintenance on all managed devices
Helpdesk
Responsive support from experienced engineers without the wait
Antivirus and AntiMalware
Endpoint Security included with additional upgrade options available
Consultancy
Advice, Quoting and Proposals for upgrades and procurement
Flexible Access
Unlimited telephone, remote and on-site support
Backup Monitoring
Pro-Active monitoring and fixing of backups with alerting to our helpdesk
3rd Party management
We will liaise with 3rd party software or service vendors on your behalf
Infrastructure Management
Maintenance of Switches, Routers and cabling, the core of your connectivity
Updates
Regular patching of managed devices and installation of critical security updates
Firewall Management
Constantly protecting you from external threats, with optional higher tiers available
Strategy Meetings
Making sure your IT meets your business needs in an ever changing environment
