img not found!

Put your IT in the cloud – not your head!

There are great advantages to cloud computing services and no wonder it is becoming an easy choice for businesses: the minimal upfront costs, pay-as-you-go cost structure, flexible access to software and data, and the fact that the expensive and awkward parts of the IT setup are someone else’s burden!
Cloud services can make applications that were once the preserve of only the largest organisations, like CRM, sales management, contact centre software, call recording – available to any company, from a two-person business to a £20 million turnover organisation.
officeOne of the biggest benefits of Microsoft Office 365 is that it gives you virtually anywhere access to the Microsoft Office tools you know and rely on – your complete office in the cloud.
Some businesses are concerned about exactly how to choose the right cloud applications, how to get the best use from them, and if their data will be secure when it’s up there. To help dispel these doubts, here are the key questions you should ask a cloud service provider before committing.
logo_RGB_squareSo do you know what the cloud is? Simply put, cloud computing is computing on the internet. Rather than installing programs on a computer, for example, people can run applications directly from a website. This principle also applies to storage of data; rather than keeping folders full of important work on your own PC, it can be stored remotely online this gives you data you can access from any computer regardless of where you are
And the reason why you should be using it ?Cloud computing and storage has a huge number of benefits for small businesses – as well as being more efficient, it also gives you a little protection if the worst happens and you lose access to the files on your computer – no real need for an IT disaster recovery plan !
Cloud computing allows you to store as much or as little data as you need to, usually charging on a pay-as-you-go basis. SOSThis means that you don’t need to upgrade your own hardware, and allows you to keep saving and working without worrying about limitations. The vast number of servers involved in a cloud system also means that bandwidth requirements can be increased on demand, so you don’t have to wait around to gain more space.
Would you like to discuss Cloud Computing for your Business? Give MBM a call.

The Invisible destroyer

How protected do you feel in your Business ? Is everything you do being watched? How common are viruses in today’s workplace? Look at any computer in your office. You can’t see the security threats, but they’re swirling round it like a malicious cloud. They’re multiplying and getting more sophisticated all the time. If one of them gets in, it could do untold damage to your business. And the hard truth is that anti-virus software simply isn’t enough any more.

slidetwo

Many business owners assume their systems and networks are protected. But what happens when people take their work laptops out of the office? What if they open a zip file that’s pretending to be from an online marketplace ?

What if they click on a website picture that has malicious code embedded in it?

The worst viruses and malware will immobilize a computer. If it’s on your network, the problem will spread through your business. Every computer will probably need completely wiping. While that’s being done, everything grinds to a halt costing you precious man-hours.

Here at MBM we take these threats very seriously we pride ourselves on our security record and endeavour to make sure all your data is protected from attack or theft.

We can provide solutions to protect your network from unwanted threats. These solutions can be installed on local PCs and servers to monitor threat activity and quickly deal with it. The software has the ability to update itself silently over the Internet and provide a centralized server-based management console to monitor threats and provide reports. We can also provide our own mail scanning solution called InterLinx Filtered Email to filter and clean Emails before they even arrive at your desk, this is done by routing your inbound and outbound mail through our secure scanning servers on the Internet; this ensures that both you and your mail recipients are protected.MBM_42Emails_Blog_small

If you would like to find out more about what we do, then please call us to arrange a meeting. You’ll meet a network engineer, not a salesman! Call 01902 324494 or email sales@mbmltd.co.uk

Why you should choose Office 365

If you’re looking to upgrade, you have to decide whether the traditional desktop version of Office is the way to go, or if Office 365 is a better fit for your needs.

officeThere are a few compelling arguments in favour of Office 365. Let’s take a look at three reasons Office 365 might be the right choice:

1. Cost

Office 365 plans start on per month basis. Small businesses can get access to Exchange, SharePoint, and Lync in addition to the core Office productivity applications for only a little more per month. Larger businesses that want to take advantage of Active Directory integration can do so again for a small additional cost per user per month.

Breaking those down, it takes more than three years to reach the levels of a traditional off the shelf desktop version.

2. Updates and Maintenance

What else do you get with your Office 365 subscription? An IT department. Sure, you can set up your own Exchange Server, SharePoint Server, and Lync infrastructure. You can manage and maintain the desktop Microsoft Office software, and install the patches and updates every month yourself. How much will that cost?

Consider that implementing the same capabilities in-house requires servers, and network infrastructure, and IT personnel to install, manage, update, and maintain it all. Plus, you still have to buy and maintain the Office software itself.

With Office 365, Microsoft takes care of all the dirty work so you don’t have to. Updates, patches, and upgrades just happen in the background without you needing to worry about it. When the server crashes, its Microsoft’s problem. When a hard drive needs to be replaced, Microsoft will handle it. You get the benefits of using Office without any of the headaches of updating and maintaining it all.

NIgel_Mills_MBM3. Accessibility

Office 365 lives in the cloud. That means you have access to Word, Excel, Outlook, and other Microsoft Office tools from anywhere you can get a Web connection, and from virtually any device–Windows or Mac desktops and laptops, Android devices, iPhones, iPads, and other smartphones and tablets. Office Web Apps provide basic features and functions for free.

This isn’t quite the selling point it once was for a couple reasons. First, even with the desktop Office 2013 suite Microsoft is pushing users to save files to the cloud-based SkyDrive, or to a SharePoint server by default. So, there’s no reason the data can’t be accessible regardless of whether you choose Office 2013 or Office 365.

The second reason it may not be all that compelling is that Office Web Apps are already available for free from the SkyDrive site. So, even without Office 365 users can create, view, and edit Word, Excel, PowerPoint, and OneNote files from the Web.

For businesses, though, SharePoint, Active Directory, and other elements of Office 365 that go beyond simply creating and editing Office documents still make Office 365 a better value.

Your mileage will vary of course. There are a number of factors involved in calculating the cost of purchasing, installing, configuring, updating, and maintaining Microsoft Office and the accompanying back-end services versus the ongoing subscription costs associated with Office 365. Office 365 is a solid service providing tremendous bang for the buck, though, so it won’t be easy to beat the value it brings to the table.

Need help with Office 365? Choose MBM.

Why is Malware written?

Carrying on from last weeks Blog the answer to the “what is malware?” question cannot be complete without exploring the ‘why’ of its creation. By now, you should have a pretty clear idea of what type of damage can be done as a result of malware, but you might be wondering – why do programmers create malware in the first place?
Student Hackers and Cyber-crooks

MBM_42Emails_Blog_smallIn the early days of software, programmers wrote malware mostly to prank one another, or to show off their technical skills. These programmers, who were usually students had a great sense of humour but did not have much business sense. These students eventually graduated and got jobs. Their new motivation was now money, and how to make more of it using their skills. Some of these programmers learned that they can make thousands a day if they successfully exploit malware to their advantage.

These people went on to become cyber-crooks, defrauding individuals and organizations for financial gain. These criminals steal personal banking information to transfer money out of users’ bank accounts and into their own. They also launch distributed denial of service attacks against corporations and ask for money in exchange for an end to the attack.

Worms, zombies and distributed denial of service attacks are a good way to inflict mass damage on a global scale and are therefore very appealing to cyber-activists. These people want to get a message across and are ready to do so by utilizing any means necessary and this includes writing malware that causes damage, gets them noticed, and enables them to announce their messages and beliefs to a large audience.

Governments are also part of the game. A cyber-war between countries is raging. Some countries such as China, Syria, and America are rumoured to be state-sponsoring cyber-gangs whose only purpose is to research and develop new malware techniques capable of infiltrating government agencies and infrastructures. Malware has recently been spotted in the wild that was designed to infect SCADA systems with the scope of shutting down nuclear reactors. Some reports suggest that this worm, which might have been created by the Americans, was successful in shutting down several Iranian nuclear power plant coolers.

The malware problem is huge and is growing fast. By the end of 2010 the counter for unique malware programs stood at 14 million, with a staggering 60,000 pieces of new malicious code detected every day. Recently a worm called Koobface — which targeted people on social networks — netted its creators over 2 million dollars in just 12 months. Another worm, the Mariposa is said to have created the biggest network of zombie machines in the world. Experts could never determine its exact size, but estimated that over 12 million computers were infected. This worm dropped spyware capable of stealing sensitive information from victims, such as bank account numbers and credit card details. All this was created by a single hacker in Spain who fortunately made a mistake which exposed him and got him arrested.

The industry is fighting back. Numerous security solutions are available from many vendors that help stop malware infections. The threat however is a moving target. Hackers keep finding new ways to write bigger and better malware, the incentives are all there and the waging war is showing no signs of slowing down.

Worried that you might be exposed ? Speak to MBM

New labelling System helps IT Support Customers

MBM is rolling out a new system for managing customers’ devices which are included in their IT Support contract with MBM. The new labels, which are easily identifiable, will be placed on all equipment covered by MBM.

MBM

 

 

 

 

 

 

The labels include a unique QR Code which provides MBM with all the information we need about the hardware including: device type, age, owner, location and support history.

Jason Timmins, technical director at MBM, explains: “It’s important for both our customers and our support team that we can easily identify a device when there is a problem. The new asset labels will help to provide us with a more streamlined process for repair, maintenance and inventory.”

The new labels will be rolled out during planned site visits. For more information contact jason@mbmltd.co.uk

Tip

Buying a computer for Christmas? Read this

With Christmas around the corner – news from Industry analysts that more than half of next years computer sales will not be laptops or desktop computers

New research from digital consultancy Canalys suggests that tablet computers will make up more than 50 per cent of all computers sold in the world next year, and Android-based tablets are expected to outsell Apple iPads by a factor of two to one.

TabletGlobally, the worldwide computer market expanded by 18 per cent last year, even as sales of conventional desktop and laptop computers continued to decline. In relatively short order, tablets have grown to make up 40 per cent of all computer sales, a ratio that’s expected to tip over to the other side some time next year.

There will be around 285 million tablets sold around the world next year. That contrasts with an expected 192 million laptops and 98 million desktops. Canalys expects the tablet figure to grow even more, to 396 million by 2017, while the other two categories steady out.

Although Apple has lost its dominance in the tablet market it practically invented with the iPad, it nonetheless maintains the edge in profitability from the devices.

“Apple is one of the few companies making money from the tablet boom,” Canalys senior analyst Tim Coulling said. “Premium products attract high value consumers; for Apple, remaining highly profitable and driving revenue from its entire ecosystem is of greater importance than market share statistics.”

Outside of the big two, Canalys says Microsoft could be poised to make exponential gains from an admittedly small base. Microsoft made up about two per cent of all tablet sales in 2012. Canalys expects its sales to more than double to as much as five per cent by the end of next year.

“To improve its position it must drive app development and better utilize other relevant parts of its business to round out its mobile device ecosystem,” said Canalys research analyst Pin Chen Tang.

We are happy to maintain your Tablets too – contact Nigel at MBM for more.

Busy time as local company upgrades and when did you last back-up?

Its been a busy week or so at Micro Business Machines but we wouldn’t have it any other way !

Microsoft as ever moves on and a local company has taken the step to upgrade 33 machines to Windows 7 from Windows XP Pro. This has involved our engineers being on site at every stage of the process. Migration from XP pro was vital to our client as support for the product ends in April 2014. That date will soon come around – if you are still running XP please contact us to discuss the options available to you. Don’t leave it too late to plan your IT future!

MBM_42Emails_Blog_smallOn the other end of the scale we have cleaned up two Laptops  heavily infected  with viruses and successfully restored the data on those machines. The biggest issue that these problems highlighted was the lack of data backup. Had we not have been able to save the data then much of the work if not all would have been lost.

So what options do you have on Data back-up ?

The very least you should have in place is a copy of you files on some separate source – typically a hard drive stored separately from your laptop but that relies on you remembering to adhere to a strict back-up routine and removing the back-up source to a safe place. There are many options when it comes to cloud options – storing your work securely on the internet. A back-up solution can be put in place to automatically so no need to remember ! This solution will work from one to hundreds of machines and is available now.

And if you do nothing ?

So, please take a minute to think about how long your backup would take to restore and then consider if you can afford to be down for that long.

If you want an IT continuity solution that will get you working again in hours rather than days, please call us on 01902 324494 to discuss your requirements.

We all grumble about email, but what if you couldn’t access it for 4 days?

‘Great, I could get on with some work’ a lot of business leaders might say. Most business people receive on average 42 emails in MBM_42Emails_Blog_smalltheir inbox everyday, and for many it can run into hundreds.

And while many of these admittedly can be junk mail it’s likely that unless you run a totally automated online business, email is the vital conduit that ensures your business runs smoothly.

Imagine then the chaos that would ensue if you and your team/s were with out access to business emails, not for just one day but for up to four working days. This would impact every part of the organisation, from new business, scheduling, order processing, delivery – everything. To make matters worse most businesses using Microsoft Outlook would also suffer the knock on effect of using integrated calendars, a problem exacerbated once networks of staff all sharing calendars are involved.

The four horsemen of the I.T. apocalypse

That is likely to be the real outcome of any one of a number of disasters that can befall an organisation –

  • Flooding is more common than ever before with 2012 now the second wettest year on record
  • Theft is on the increase due to a tougher economic climate
  • Hardware crashes can occur, even to relatively new equipment
  • Fire can never be ruled out
  • Virus attacks are on the increase due to the rise of mobile and tablet technology

Jason Timmins, Micro-Business Maintenance technical director, said:

Too many business owners think IT disasters won’t happen to them. If their computers or server gets stolen or damaged they’ll just quickly replace them. But they fail to appreciate how long it can actually take to install the operating system and the software onto new hardware, install a new data server with all the patches and security updates, and restore data from any backups. And during that period how many enquiries may be lost, sales unable to be fulfilled, or staff unable to access files and use email? But with the right Disaster Recovery / I.T. Continuity solution in place this process can take a few hours. If you’ve ever had a computer problem at home and tried to fix it, imagine it ten-fold at work!”

So as we plan the year ahead, cast an eye across your email inbox, then consider that the average daily cost of Disaster Recovery Support* equates to the same amount spent on typical daily business costs such as a pack of printer paper or a Skinny Latte and Ham Panini for lunch!.

Free Disaster Recovery ‘second opinion’

Why not put us to the test and book a free ‘Disaster Recovery second opinion’ from MBM for us to review the security of your I.T. ? For more information email Jason Timmins, Technical Director at jason@mbmltd.co.uk, visit mbmltd.co.uk/DisasterRecovery or contact us on 01902 324494

*Based on supporting one server

Our Office Hours

contact

Do you have any questions?