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Time-Saving IT System For Growing Pet Crematorium

A Stourbridge business has updated its IT system to cope with the growing number of pet cremations.

Prestwood Pet Crematorium

Prestwood Pet Crematorium in Stourton was established in 1997 and is one of the leading independent pet crematoriums in the country. They have seen a dramatic increase in the number of pet owners wanting to organise more personal cremations and memorials for their pets, rather than leave it to their vet to organise.

Prestwood Pet Crematorium offers a full funeral director service and individually cremates over 250 pets per month, either for clients direct or on behalf of local vets. They also manage an on-site memorial garden. In order to cope with the increasing number of clients, the crematorium has streamlined their processes and computerised their paper-based system with a new Electronic Pet System.

Rob Andrews, manager of the pet crematorium, explains: “There is a strict code of practice that we have to adhere to. There is lot of paperwork that accompanies each cremation including details of the pet, the owner, the cremation and items ordered such as caskets. All data is now inputted directly into our new database enabling us to easily track each stage of the cremation process. We can now also automate the population of our Memorial Book.

He added: “The new system, built by MBM, typically saves us about a week’s worth of work each month which means we can spend more time providing support to pet owners during what can be a very emotional time.

The Prestwood Electronic Pet System (PEPS) was designed and built by local IT company, MBM Ltd. Jason Timmins, technical director at MBM, said: “We build bespoke databases for local businesses where off-the-shelf solutions do not meet their needs. We worked closely with Prestwood to specify their data capture requirements and designed an easy to use interface. We also built various reports to help with administrative processes. The database was built using Microsoft Access, but can also be used online.

Crematoriums interested in viewing the Electronic Pet System or any company needing a bespoke database to support their business can contact MBM on 01902 324494 or email sales@mbmltd.co.uk

How Secure Is Your IT System From Hackers?

Having a firewall, anti-virus and anti-malware in place doesn’t necessarily mean your company’s IT system is secure from hackers.

MBM Penetration Testing

MBM Ltd has launched a new Penetration Testing service that evaluates the security level of a company’s exposed services.

Jason Timmins, technical director at MBM, explains: “External facing systems such as email, intranet and websites are the main areas of exposure for a business. Penetration Testing, also known as a Pen Test, scans these systems as well as a company’s firewall and router and evaluates the levels of security. This test identifies any vulnerabilities or mis-configurations so that solutions can be made to ensure a company improves the security of its IT systems.

MBM offers one-off Penetration Testing or regular tests to help companies manage the security of external facing services.

For more information about MBM’s Penetration Testing service, call 01902 32 44 94 or email sales@mbmltd.co.uk

Is Your Data Safe in the Cloud?

MBM Ltd has launched a new service which offers businesses further protection of data they store in the Cloud.

Wombourne based MBM has launched a new Cloud-to-Cloud Backup service for businesses who currently store their data in Office 365 and Google’s G Suite Cloud services.

Jason Mills, technical director, at MBM explained: “The Cloud remains a safe way to store and access your data. However, if a member of staff accidentally deletes a document, if a file is encrypted by a hacker, if data is overwritten by third party software or if there are issues with data syncing, you need to be able to quickly and easily retrieve the corrupt or lost file.

He continues: “Users think they can easily access their data when it’s in the Cloud. Whilst Microsoft, for example, guarantee 99.9 per cent up-time, they also state there is no guarantee that they can recover all or any of the files and if they can, it may take some time. We therefore recommend it is good business practice to take an independent backup of your critical Cloud-based company data.

MBM has seen first-hand the frustration experienced by businesses when they can’t retrieve their data from the Cloud. MBM’s new Cloud-to-Cloud Backup service provides a separate encrypted backup of your Cloud data on Amazon S3 SAS 70-certified data centres providing peace of mind for business owners should they need to quickly and easily retrieve a file from the Cloud.

For more information or to book a demo of MBM’s Cloud-to-Cloud Backup service, call 01902 32 44 94 or email sales@mbmltd.co.uk

Are you letting future custom walk out of the door?

Clients and Customers now expect to log on to free, good quality and fast WiFi when they enter Retail or Office locations. If you’re not providing this free WiFi, your competitors are. Customers are also willing to swap their contact details for the use of your free Internet facilities and you can use this valuable information to proactively market to them.

MBM's WiFi solution

MBM has a WiFi solution that will enable you to provide a quality service to your customers and allow you to collect data that would otherwise literally walk out of the door! MBM Technical Director Jason Timmins explains how ProWifi came about.

 

“We’ve been supplying high quality managed WiFi to hotels and businesses for years, but we noticed that smaller venues also offer WiFi and that this WiFi is often really poor quality. Almost every café, restaurant, bar and pub we visited had WiFi set up like you’d have at home. Connecting involved simply being given a WiFi code. WiFi like this gives nothing back to the venue owner as no customer data is capture. It’s also insecure as customers could see and hack each other. There’s also no control over the type of content that can be viewed and one user could consume the entire Internet connection.

 

We created ProWiFi to address this situation. Now, small venues can buy a WiFi solution online which connects to their existing Internet router and is preconfigured straight out-of-the-box. The venue owner simply screws the WiFi box to the wall and plugs it in, providing the venue with a simple but affordable managed WiFi solution. Customer data is easily captured and automatically added to a marketing mailing list. Users are protected so they cannot see each other’s data and access. Websites are filtered and blocked to prevent unsuitable sites being accessed in public areas. Usage limits are set to ensure that no one user ruins the WiFi service for other simultaneous users. It’s a major step forward!

 

At MBM we strongly feel that WiFi is particularly important to small venues. Cafés, for example, need good quality WiFi to draw in business customers. Restaurants need safe WiFi to amuse bored kids. And bars need reliable WiFi so people can ‘check-in’ and update their social media.”

 

Businesses interested in finding out more can visit www.ProWiFi.co.uk or contact the MBM Sales team on 01902 324494

MBM Ltd – Microsoft Silver Partners – Press Release

A Wombourne-based Business is celebrating achieving Microsoft Silver Partner Status. MBM Limited specialise in IT support and services for companies in the West Midlands area and offer complete Disaster Recovery and Cloud Computing Solutions.

 

IMG_0747The attainment of Silver Partner Status recognises partners and developers who integrate unique applications and solutions into various products across the Microsoft platform. It highlights companies with a high training ethic who work towards developing solutions to client problems using available technologies.

 

MBM Technical Director Jason Timmins commented ‘We’re delighted to have achieved this Silver Microsoft Competency which puts us in the top 5% of Microsoft partners worldwide and shows our ongoing commitment to high quality cloud services for business.

 

The use of cloud services continues to rise, whether in the smallest SME or the largest corporation you’ll find cloud services taking care of Email, CRM, data storage and computing resources. Our new accreditation confirms our commitment, experience and skill with Microsoft’s world-leading cloud services, Office 365 and Azure.

 

Thanks go to my team at MBM for their excellent customer service and product knowledge without which Microsoft would not have given us this recognition.’

 

MBM Limited are based on Windmill Bank in Wombourne and can be contacted on 01902 324494 or by visiting mbmltd.co.uk

Are you letting Business Walk out of your Door?

How often now do you check if a venue has in-house wi-fi ? From fast food outlets, Pubs, takeaways, shops and even church halls have their own in house platforms for you to login to.

Offering Wi-fi to customers of your business is highly beneficial more so in a retail or leisure/entertainment environment. Businesses can also offer guest wireless access from a private office which is ideal for contractors, visitors or associates working on-site.

wifi Coffee CupIt’s important that your business WiFi is kept separate from guest and visitor WiFi and encrypted to ensure they don’t access your wireless traffic.

Offering Free WiFi will encourage users to take your offering in exchange for their contact details.

MBM can offer you a package solution and are happy to help you implement a solution which will be a perfect fit all around.

Talk to MBM today and join thousands of businesses benefiting from this provision.

Don’t get caught out like celebrities

You’ll no doubt have seen the recent press coverage about personal photos of celebrities being accessed from their cloud storage. Whilst we hope that there aren’t any nude photos of you or your staff in the Cloud, how can you be sure that your cloud data is secure?

TabletCloud services, like so many other online services, are protected by nothing more than an email address and password. Mobile phones are inextricably linked to the Cloud services run by their manufacturers: Apple devices copy data across to iCloud, Windows devices copy to Microsoft OneDrive and so on. This data includes photos, videos, texts, address books, app data and settings. Clearly, this is very useful, but if someone guesses your password, they can have access to all of this from anywhere!

It is thought that a hacker gained access to one celebrity’s Cloud service and downloaded their address book. This then gave them the email addresses of several more high profile celebrities. Once you know a person’s email address, all you need to do is then guess their password.

How can you improve your security?

You can change the settings on your Smartphone so it does not back up to the Cloud. But as it’s a really useful feature, especially if you lose or break your phone, would you really want to disable that functionality?

You can enable a ‘two-factor authentication’ on your cloud services. This means that you need two pieces of information before you can sign in. The first is your regular password and the second is often a code that gets texted to you when you attempt to sign-in. Without both the password and the code from the text message, you can’t again access. Once authenticated, this will keep you connected for a day or so. Apple, Google and Microsoft support two-factor authentication for their Cloud services.

Want to find out more?

Call us on 01902 32 44 94 for a chat about Cloud or visit https://www.mbmltd.co.uk/Cloud-Services-Overview.asp

Making the most of WiFi wherever you are

Free WiFi is used by all kinds of businesses to help attract visitors and improve their experience when they are with you. But do you use it to its full potential?

wifi Coffee CupWhilst the focus is often on providing WiFi for visitors and customers, have you thought about how staff can use it?

Staff WiFi

These days staff expect to be able to use their laptop or tablet device from anywhere in your building. Have you got full coverage in the right locations and is it managed? MBM’s Managed WiFi for your Business delivers WiFi access points to cover a single office or your entire site.

Bring Your Own Device (BOYD)

Some companies allow staff to use their own devices on company networks and use your Internet Connection. Allowing unmanaged devices to connect to your business network can be risky as you don’t know if they are infected and pose a danger to your network. So separate them from your business network by using the MBM Managed WiFi Visitor Service so they won’t impact on your critical business connection.

Customer WiFi

Turn anonymous users of your WiFi into known potential customers.

By simple use of registration forms, you can capture email addresses and add them to your mailing list.

Want to find out more?

Call us on 01902 32 44 94 for a chat about WiFi or visit https://www.mbmltd.co.uk/ManagedWiFi.aspx

Why you should choose Office 365

If you’re looking to upgrade, you have to decide whether the traditional desktop version of Office is the way to go, or if Office 365 is a better fit for your needs.

officeThere are a few compelling arguments in favour of Office 365. Let’s take a look at three reasons Office 365 might be the right choice:

1. Cost

Office 365 plans start on per month basis. Small businesses can get access to Exchange, SharePoint, and Lync in addition to the core Office productivity applications for only a little more per month. Larger businesses that want to take advantage of Active Directory integration can do so again for a small additional cost per user per month.

Breaking those down, it takes more than three years to reach the levels of a traditional off the shelf desktop version.

2. Updates and Maintenance

What else do you get with your Office 365 subscription? An IT department. Sure, you can set up your own Exchange Server, SharePoint Server, and Lync infrastructure. You can manage and maintain the desktop Microsoft Office software, and install the patches and updates every month yourself. How much will that cost?

Consider that implementing the same capabilities in-house requires servers, and network infrastructure, and IT personnel to install, manage, update, and maintain it all. Plus, you still have to buy and maintain the Office software itself.

With Office 365, Microsoft takes care of all the dirty work so you don’t have to. Updates, patches, and upgrades just happen in the background without you needing to worry about it. When the server crashes, its Microsoft’s problem. When a hard drive needs to be replaced, Microsoft will handle it. You get the benefits of using Office without any of the headaches of updating and maintaining it all.

NIgel_Mills_MBM3. Accessibility

Office 365 lives in the cloud. That means you have access to Word, Excel, Outlook, and other Microsoft Office tools from anywhere you can get a Web connection, and from virtually any device–Windows or Mac desktops and laptops, Android devices, iPhones, iPads, and other smartphones and tablets. Office Web Apps provide basic features and functions for free.

This isn’t quite the selling point it once was for a couple reasons. First, even with the desktop Office 2013 suite Microsoft is pushing users to save files to the cloud-based SkyDrive, or to a SharePoint server by default. So, there’s no reason the data can’t be accessible regardless of whether you choose Office 2013 or Office 365.

The second reason it may not be all that compelling is that Office Web Apps are already available for free from the SkyDrive site. So, even without Office 365 users can create, view, and edit Word, Excel, PowerPoint, and OneNote files from the Web.

For businesses, though, SharePoint, Active Directory, and other elements of Office 365 that go beyond simply creating and editing Office documents still make Office 365 a better value.

Your mileage will vary of course. There are a number of factors involved in calculating the cost of purchasing, installing, configuring, updating, and maintaining Microsoft Office and the accompanying back-end services versus the ongoing subscription costs associated with Office 365. Office 365 is a solid service providing tremendous bang for the buck, though, so it won’t be easy to beat the value it brings to the table.

Need help with Office 365? Choose MBM.

Why is Malware written?

Carrying on from last weeks Blog the answer to the “what is malware?” question cannot be complete without exploring the ‘why’ of its creation. By now, you should have a pretty clear idea of what type of damage can be done as a result of malware, but you might be wondering – why do programmers create malware in the first place?
Student Hackers and Cyber-crooks

MBM_42Emails_Blog_smallIn the early days of software, programmers wrote malware mostly to prank one another, or to show off their technical skills. These programmers, who were usually students had a great sense of humour but did not have much business sense. These students eventually graduated and got jobs. Their new motivation was now money, and how to make more of it using their skills. Some of these programmers learned that they can make thousands a day if they successfully exploit malware to their advantage.

These people went on to become cyber-crooks, defrauding individuals and organizations for financial gain. These criminals steal personal banking information to transfer money out of users’ bank accounts and into their own. They also launch distributed denial of service attacks against corporations and ask for money in exchange for an end to the attack.

Worms, zombies and distributed denial of service attacks are a good way to inflict mass damage on a global scale and are therefore very appealing to cyber-activists. These people want to get a message across and are ready to do so by utilizing any means necessary and this includes writing malware that causes damage, gets them noticed, and enables them to announce their messages and beliefs to a large audience.

Governments are also part of the game. A cyber-war between countries is raging. Some countries such as China, Syria, and America are rumoured to be state-sponsoring cyber-gangs whose only purpose is to research and develop new malware techniques capable of infiltrating government agencies and infrastructures. Malware has recently been spotted in the wild that was designed to infect SCADA systems with the scope of shutting down nuclear reactors. Some reports suggest that this worm, which might have been created by the Americans, was successful in shutting down several Iranian nuclear power plant coolers.

The malware problem is huge and is growing fast. By the end of 2010 the counter for unique malware programs stood at 14 million, with a staggering 60,000 pieces of new malicious code detected every day. Recently a worm called Koobface — which targeted people on social networks — netted its creators over 2 million dollars in just 12 months. Another worm, the Mariposa is said to have created the biggest network of zombie machines in the world. Experts could never determine its exact size, but estimated that over 12 million computers were infected. This worm dropped spyware capable of stealing sensitive information from victims, such as bank account numbers and credit card details. All this was created by a single hacker in Spain who fortunately made a mistake which exposed him and got him arrested.

The industry is fighting back. Numerous security solutions are available from many vendors that help stop malware infections. The threat however is a moving target. Hackers keep finding new ways to write bigger and better malware, the incentives are all there and the waging war is showing no signs of slowing down.

Worried that you might be exposed ? Speak to MBM

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